Privacy Policy

Last updated: December 30, 2024

Vaultory LLC ("Vaultory," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address (for account creation and communication)
• User ID (to identify your account)

Collection Data

When you use Vaultory to track your collection, you may provide:

• Photos and videos of your items
• Item details (descriptions, serial numbers, purchase information)
• Documents (receipts, warranties, appraisals)
• Notes and custom fields

Location Data

With your permission, we collect coarse location data (city/region level) to:

• Power the Dealer Alert Network feature
• Show nearby ranges and dealers
• Provide location-relevant services

Usage Data

We automatically collect:

• App interaction data (features used, screens viewed)
• Crash data and performance logs
• Device information (for troubleshooting)

Advertising Data

For users on our free tier, we display third-party advertisements. Ad networks may collect advertising identifiers to serve relevant ads. Paid subscribers do not see ads.

2. How We Use Your Information

Data Type	Purpose
Email Address	Account authentication, password reset, service communications, product updates
Photos & Item Data	Store and display your collection inventory
Location	Dealer Alert Network, nearby services
Usage Data	Improve app features, fix bugs, enhance performance
Crash Data	Identify and resolve technical issues

3. How We Share Your Information

We do not sell your personal information. We may share data only in these circumstances:

• Service Providers: Cloud hosting, analytics, and payment processing partners who help us operate the app
• Advertising Partners: For free-tier users only, to display relevant ads
• Dealer Alert Network: If you opt-in, your general location may be shared with local dealers in theft recovery situations
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: Family sharing features you explicitly enable

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest
• Secure cloud infrastructure (AWS)
• Regular security audits
• Access controls and authentication

5. Data Retention

We retain your data for as long as your account is active. If you delete your account:

• Personal data is deleted within 30 days
• Anonymized analytics may be retained
• Backups are purged within 90 days

6. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your collection data
• Opt-Out: Disable location services or marketing emails

7. Children's Privacy

Vaultory is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us.

8. Third-Party Services

Our app may contain links to third-party services (insurance partners, dealers). This Privacy Policy does not apply to those services. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy questions or to exercise your rights, email us at hello@vaultory.app

11. California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected and the right to request deletion. We do not sell personal information as defined by the CCPA.